Privacy Policy

1. Introduction

SYNAPSTAT Technologies Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or submit inquiries through our strategy scheduling interfaces. We operate in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and India's Digital Personal Data Protection (DPDP) Act 2023.

2. Personal Data We Collect

When you interact with our scheduling forms, we collect information necessary to evaluate your business requirements and schedule strategy calls. This data includes:

• Identity Details: Full Name.
• Contact Details: Work Email Address.
• Professional Metrics: Company Name and Corporate Website URL.
• Briefing Materials: Strategic challenges and business objectives provided in free-text fields.
• Technical Telemetry: Obfuscated IP addresses and User Agents (collected solely for routing security and rate limiting).

3. Purpose of Processing

Your data is processed strictly based on your consent and our legitimate interest in conducting pre-meeting briefings. Specifically:

• To formulate customized marketing, positioning, and engineering analyses prior to your scheduled consultation.
• To manage schedule changes, reminders, and coordinate communication.
• To protect our technical services from fraudulent requests, automated abuse, or spam inputs.

4. Data Sharing and Processors

We value your business privacy. We do not sell, rent, or lease your personal data to any third-party marketing brokers. To operate our scheduling pipelines, we work with trusted infrastructure processors:

• Resend: Used for secure transaction email routing and notifications.
• Upstash: Serves dynamic caching and request rate-limiting utilities to secure database access.
• Neon DB: Serves encrypted cloud database storage.

5. Data Retention

We maintain lead records and business briefings for a duration of two (2) years. Following this retention period, data is anonymized or permanently purged from our primary database nodes unless required for active client service delivery.

6. Your Rights

Under GDPR and the Indian DPDP Act 2023, you have the right to request access to the data we hold about you, request corrections to incomplete information, withdraw your consent, or request complete deletion of your records. To invoke any of these rights, please contact our data compliance desk:

Email: synapstat@gmail.com